Delivery Information


Delivery Information

Goods in stock at time of ordering are usually dispatched in three to five working days. Aquatics365 reserve the right to delay delivery in adverse weather  conditions and are not responsible for postal strikes or other delays caused by third party companies (couriers etc.) which are out of control of Aquatics365

For orders placed on-line, delivery is made by courier & Royal Mail  a signature wil be required on delivery.

Deltec items that are available to ordered  are shipped directly to us, we usually receive them in 5 working days then dispatch them to the customer by courier who usually receive them within 10 working days.

Live plants are only dispatched on Tuesdays & Thursdays.We will delay delivery in extremly cold or bad weather.

We must be notified of any damaged goods during transit with in 24 hours of delivery and you should sign for them as damaged.

Please note FREE DELIVERY above £30.00 delivery is for U.K. mainland only  surcharges will apply for certain post codes  including Channel islands,Scottish highlands etc.(Post codes AB30-56, IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-50, ZE, IM, BT and TR1-25).

Delivery Details and Charges Orders above £30.00 delivered Free to UK Mainland (exclusions apply see below) Orders below £30.00 will charged £5.00 

Scottish Highlands & Islands £11.95 Northern Ireland (BT) £11.95 Isle of Scilly (TR) £15.95 Isle of Man (IM)  £15.95 Channel Islands £11.95

None of the above services to post code exclusions are guaranteed



Free Shipping! Click and Collect

OATA logoKidsgrove tropicals